“Dear Debbie. You have received confirmation from me that I have completed the sale of the flat and authorising you to release keys to the purchaser.
I have today remitted your commission account, worth every penny.
Your assistance with this transaction is greatly appreciated. Nobody else would have got us such a good price and reliable buyer, and for which you clearly pulled out all the stops. You can quote the contents of this email on your website as the comments are genuinely made and it restores my faith in personal contacts and individual hard work trumping the internet.
Probably me being old fashioned but technology has a lot to answer for!”